“Given the fact that cold and flu sits in the middle of the year, and then we expect the pandemic to be with us for the entirety of the year, it will take the full year to get up to the supply levels that we need to be at,” Clorox President and CEO-elect Linda Rendle said Monday in a call with analysts to discuss the company’s earnings.
“Frankly, we thought we would be in a better position by now, but demand in Q4 exceeded our expectations,” Dorer told analysts. “We’re certainly not at all happy with our service levels for our retail customers on many products. We have a high sense of urgency on this with all hands on deck.”
Still, the pandemic-fueled run on disinfectant products boosted overall company sales by 22% in the quarter.